Shipping policy
Shipping Policy
At TWM Performance Fabrication, we strive to deliver your custom-crafted products safely and efficiently. Below are the details of our shipping process:
Processing and Build Time
• All products are handcrafted and custom-built to order.
• Please allow 4-6 weeks for production before your order is shipped.
Shipping Methods and Costs
• Shipping costs will be calculated at checkout based on your location and the size of the order.
• We use trusted carriers to ensure safe delivery.
Delivery Time
• Delivery times may vary depending on your location. Once shipped, you will receive a tracking number to monitor your shipment.
Shipping Locations
• Currently, we ship within the U.S.
• If you are outside our standard shipping zones, please contact us for a custom quote.
Lost or Damaged Shipments
• TWM Performance Fabrication is not responsible for delays caused by carriers.
• If your item is lost or arrives damaged, please contact us within 48 hours of receipt with photos and details. We will assist in filing a claim with the carrier.
Important Notes
• Ensure your shipping address is correct at checkout. TWM Performance Fabrication is not responsible for orders shipped to incorrect addresses provided by the customer.
• Signature confirmation may be required for delivery to ensure your package arrives securely.
If you have any questions about your shipment, feel free to contact us at wade@twmfabrication.com. Thank you for choosing TWM Performance Fabrication!